FAQs
Answers to (most of) your questions.
This FAQ is a work in progress. If you do not see your problem or answer here, please contact us!
Some versions of Chrome released in the first part of 2018 have a bug that prevents the sound from working. Try updating Chrome to fix it.
Jam and Candy Connection is a free membership service with a twofold purpose.
It allows you to play your gamepacks on any device. IE: You can start playing Kissin Kuzzins on Facebook, then decide to download the mobile app or play on jamandcandy.com. If you are signed up for Jam and Candy Connection, you can continue your progress through the same gamepack.
With Jam and Candy Connection you also get real time access to Achievements and Leaderboards. See how you size up against other Jam and Candy players with Leaderboards. Accumulate Marbles for Achievements as you play through the gamepacks.
The Scores screen displays three types of game stats:
- The top section shows how you played on a round-by-round basis over your entire game history.
- The star shows your lifetime total of perfect games.
- “Best Score” shows your top score for any game ever played and the date you played it.
Goats are a virtual currency for purchasing new gamepacks. Goats allow Jam and Candy to make special promotions or offers.
If you accidentally click the wrong answer, you have one chance to deselect it. You can only deselect the first answer you click.
Sound can be toggled on or off in the upper left-hand corner of the screen. The musical note icon toggles the game music, the speaker icon toggles the sound effects.
Volume control is located on the Options screen.
In-app purchases (IAP) require an internet connection. Users with slower connections might experience trouble when buying goats.
If you were on a very slow network when you purchased the goats, we may not have been able to deliver them. On the Gamepack Central screen, you should see a button that will allow you to load your goats.
You score is always based on the first time you play the game.
Jam and Candy Connection our free membership service. We recommend signing up for JaCC as soon as possible so you can get credit for all of the games you play.
Navigate to the Sign In or Scores screen on the main menu to join. The only tricky part is picking a cool user name!
For each turn, you are given a set amount of time to score points. The more quickly you correctly answer, the more points you receive.
If the helper hint appears —halfway through your time— you get fewer points for a correct answer.
No points are subtracted for an incorrect answer.
Scores are tracked automatically by Kissin’ Kuzzins and display your basic gameplay stats. Leaderboards show how you rank against other Jam and Candy Connection players on a game-by-game basis.
Private browser windows cannot be used with our games. Our games are built on the Unity Game engine. To optimize the performance engine, Unity sends non-user specific data about the engine to their servers. Private browsers do not know what data is being sent, so they block content in order to keep your session from being tracked.
This is a much-requested feature that we are working on! Stay tuned!
Yes, you can. When logging in, click the “Save my info” box. Then click the “Auto log in” box when it appears.
Machines with Intel Integrated Graphics 3000 cards will not run Chrome and WebGL due to limitations set by Google.